Forbidden Black Rice

Covid19, in particular the Omicron variant, may mean our production is interrupted. 

We have processes in place to reduce that risk, but in the event of a wide spread Omicron outbreak we may be forced to close or reduce capacity. If that occurs we will update our Social Media pages and Announcement Bar on our Home Page.

If you have concerns about your order, you can reach us at karaka@kennerley.co.nz

Auckland Door-To-Door:

Delivery begins from midday after same day order cut-off. Commercial addresses are prioritised to attempt delivery by 5pm, with all residential scheduled to be completed by 8pm.

Auckland Urgent Service:

Delivery begins midday and your order will be delivered by 3pm.

Overnight:

We use a nationwide overnight tracked delivery service which means we will send out your parcel the day prior to your selected delivery date. Delivery of your parcel on your selected date can’t be guaranteed as we are reliant on the Courier network at any point in time. If the address is rural we recommend selecting 2 days before you need it.

For Gift Baskets: Products included may vary depending on supply. If the intended product is out of stock, it'll be replaced with an item of similar value and type. 

For Groceries: If your intended product is out of stock, it may be replaced with a product of the same value and type or refunded to your payment method.